Free Worldwide Shipping on Orders Over $2,599! For orders under $2,599, standard shipping rates apply at checkout. As each architectural structure is tailored to your specific requirements, all products are shipped out directly after custom production at our factory in China. Orders enter the manufacturing queue and are finalized for dispatch within 1 to 3 business days after payment and design confirmation. Every shipment comes with a dedicated tracking number and is 100% fully insured for its total value. In the rare event that your order is lost in transit, we will provide a full refund or arrange a priority reshipment—the choice is yours!
Due to the nature of factory-direct custom manufacturing and heavy-duty ocean/freight cargo, standard transit time generally takes around 5 to 8 weeks for both US and international destinations. Please note that deliveries to particularly remote areas may experience further delays. Should your delivery address fall within these specialized zones, our customer service team will contact you proactively prior to dispatch to inform you of the estimated transit duration and confirm your shipment arrangements.
If you have not received your shipment after 60 business days from the dispatch date, please notify our client services department through the “Contact Us” tab, and it will be our pleasure to assist you.
Easy 30-Day Returns 100% Satisfaction Guarantee Secured & Encrypted Checkout Missing / Not As Described: Full Refund Important: As these are factory-customized structures, please review all structural descriptions, dimensions, and technical specifications thoroughly before purchasing.
